Patricia Lehman***** Greystone Parc Drive*Birmingham, AL *********-***-*****DOB...

GetHuman804898's masalah perkhidmatan pelanggan dengan Express Scripts dari Jun 2018

11 paparan | 171 serupa | 0 mengikuti
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The issue in GetHuman804898's own words
Patricia Lehman***** Greystone Parc Drive*Birmingham, AL *********-***-*****DOB **-**-******Customer Service*Express Scripts*PO BOX ******Phoenix, AZ *****-******RE: Levothyroxine ***MCG ORAL TABLETS**Dear Sirs:**I am writing to complain about very poor service that has caused me, inconvenience, expense, pain and suffering. I was lied to on the phone by one of your male Pharmacists. I broke out in hives. I was charged $** for a level * medication that was not filled as ordered. When the order was give a second time, you refuse to send it* stating that it was not ordered correctly. Please read the attached documents and reimburse me the $**.** you charged for Capsules that were not ordered and the ** day supply I had to buy at Walgreens $*.**, after not having taken my medicine for over a week. **I am an allergic person. Soy products, in fact all products derived from beans give me painful hives that last weeks.**Why did your pharmacist take the liberty to change that order and charge me extra? I suggest you find out. Why did your pharmacist read a canned response about patient’s obligations when all I asked was the exact cost of a filled medication? He was very rude. If I am not satisfied in the next ** working days, I will take further action. Why did your pharmacist lie to me on the phone saying that Capsules were ordered when it was Tablets ordered from a computer, as it has been for about the last ** years that I have been taking this medication.**Thank you for your attention. I look forward to hearing from your soon.**Sincerely,***Patricia Lehman

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Express Scripts

Isu perkhidmatan pelanggan
Reported by GetHuman804898
Jun 20, 2018 - 5 tahun yang lepas
Fixed
Setakat ini dilihat oleh 11 pelanggan
Isu serupa dengan 171 yang lain
0 pelanggan mengikuti ini
Items needed
Nombor akaun
E-mel di Akaun
Nombor telefon
Nama pemegang akaun
Negara

Timeline

GetHuman804898 mula menyelesaikan masalah ini
Jun 20, 2018 9:50malam
GetHuman804898 berkongsi masalah ini dengan kalangan anda di Google+
Jun 20, 2018 9:51malam
GetHuman804898 menunjukkan bahawa masalahnya belum selesai.
Jun 20, 2018 11:25malam
GetHuman804898 menunjukkan bahawa masalahnya belum selesai.
Jun 22, 2018 3:49pagi