I keep getting emails to make my payment, but I did already?**First Email*From: Cox Com...

GetHuman3896261's masalah perkhidmatan pelanggan dengan Cox Communications dari November 2019

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The issue in GetHuman3896261's own words
I keep getting emails to make my payment, but I did already?**First Email*From: Cox Communications *mailto:MyN*****@***.com* *Sent: Saturday, November **, **** **:** AM*To: Brown, Julia A ******@***.com**Subject: Payment Successful - Cox Hampton Roads*Hi Julia, *We've received your payment, thanks. *Payment Amount: $***.***Payment Date: November **, *****Payment Method: MasterCard XXXX*Account Number: ***-****-********** *Second Email - *From: Cox Communications *mailto:MyN*****@***.com* *Sent: Wednesday, November **, **** *:** PM*To: Brown, Julia A ******@***.com**Subject: Your bill is now available to view online*Please take a look, you have a past due balance. If you've already made a payment, thanks. If not, you can pay now using the button below.*Here's a quick overview of your bill as of November **, ****. *Remaining Previous Balance: $***.** - Due Immediately**Have you not received my **** payment?**Julia

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Cox Communications

Isu perkhidmatan pelanggan
Reported by GetHuman3896261
Nov 6, 2019 - 3 tahun yang lepas
Not resolved
Setakat ini dilihat oleh 38 pelanggan
Isu serupa dengan 1674 yang lain
0 pelanggan mengikuti ini

Timeline

GetHuman3896261 mula menyelesaikan masalah ini
Nov 6, 2019 8:46malam
GetHuman3896261 menunjukkan bahawa masalahnya belum selesai.
Nov 13, 2019 6:14petang