I have not been able to send emails for the last ** days without changing my password o...

GetHuman-lamclm's masalah perkhidmatan pelanggan dengan Cox Communications dari Ogos 2019

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The issue in GetHuman-lamclm's own words
I have not been able to send emails for the last ** days without changing my password on a daily basis or several times times per day. I get an error code: AUP*CXBL each time that reads "the sending IP address has been blocked by COX due to exhibiting spam-like behavior" or something like "suspicious behavior". I have contacted Cox tech support, Cox Complete Care and Tier * more times then I can count. I have had several tickets opened, the last being CUI************ a week ago. I've been told I would be called back after * or * days. But, no call back. I've been a Cox internet, phone and television customer since ****. I am a residential customer and I am not sending spam, but I do have a number of friends and car enthusiasts that have been emailed, with pictures of their cars, on a daily basis (contact groups of ** or less). I understand that Cox has sole discretion when it comes to unblocking a sending IP address. I asking for help in getting this resolved. Larry Maiorano

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Cox Communications

Isu perkhidmatan pelanggan
Reported by GetHuman-lamclm
Ogs 25, 2019 - 3 tahun yang lepas
Not resolved
Setakat ini dilihat oleh 191 pelanggan
Isu serupa dengan 1470 yang lain
0 pelanggan mengikuti ini

Timeline

GetHuman-lamclm mula menyelesaikan masalah ini
Ogs 25, 2019 4:50petang
GetHuman-lamclm menunjukkan bahawa masalahnya belum selesai.
Ogs 26, 2019 9:40malam
GetHuman-lamclm menunjukkan bahawa masalahnya belum selesai.
Ogs 28, 2019 3:32petang
GetHuman-lamclm menunjukkan bahawa masalahnya belum selesai.
Sep 2, 2019 8:22malam