For over a month I have been contacting Cox about poor reception on mainly the MLB chan...

GetHuman3213024's masalah perkhidmatan pelanggan dengan Cox Communications dari Julai 2019

Bantu masalah Cox Communications saya
The issue in GetHuman3213024's own words
For over a month I have been contacting Cox about poor reception on mainly the MLB channel, but also on other channels..*Technician came out once ..put a booster on and said it would help until they could I work on the pole outside..*TV worked or but internet and phone did not work..*Called again ..technician came out next day..fixed phone and internet..took off booster and said it would have to be fixed in the pole..*Contacted again ..assured me that by the end of the week it would be fixed..*Nope...*Contacted again and the girl said she was putting in a request to the “back side” to fix the problem and we would hear from them within **hrs via a phone call. No call and reception still bad...

GetHuman3213024 did not yet indicate what Cox Communications should do to make this right.

How GetHuman3213024 fixed the problem
Contacted them...on the phone for ** minutes trying to correct the problem.... last tech support put in request for service ..finally got a technician who knows what he’s doing.. he fixed it temporarily..because he needs to go into the attic to do it correctly and it’s ** degrees here today ..*He will be coming back when the temperature is s little cooler to fix it properly..
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Cox Communications

Isu perkhidmatan pelanggan
Reported by GetHuman3213024
Jul 8, 2019 - 4 tahun yang lepas
GetHuman3213024 shared how to fix
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GetHuman3213024 mula menyelesaikan masalah ini
Jul 8, 2019 4:11petang
GetHuman3213024 mengesahkan bahawa masalah telah diperbaiki. Hooray!
Jul 9, 2019 7:27malam