I want to talk to an 'AGENT' in the United States. Every time I call customer service...

GetHuman5957678's Masalah pengebilan dengan Comcast dari April 2021

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The issue in GetHuman5957678's own words
I want to talk to an 'AGENT' in the United States. Every time I call customer service they divert me to a foreign country speaking with someone with heavy dialect and limited access to information.*I'm trying to find information on their automatic Bill Pay. Woopie, we get to choose our own Bill payment date. I have asked countless foreigners if I do this will I still be charged the infamous, ever relentless ' LATE FEE.' Oh no certainly not say the foreigners! Yet every stinkin' bill cycle I am charged the late fee! I have been assured by all I will not be charged. I want to talk to a real human being in the United STATES!!!! who knows what the heck is really going on. Their new phone system is HAIR PULLING!!!! * hours on the phone with foreigners who politely agree with my frustration.

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Comcast

Masalah pengebilan
Reported by GetHuman5957678
Apr 13, 2021 - 22 hari yang lepas
Not resolved
Setakat ini dilihat oleh 3 pelanggan
Isu serupa dengan 20636 yang lain
0 pelanggan mengikuti ini

Timeline

GetHuman5957678 mula menyelesaikan masalah ini
Apr 13 11:23malam