My wife and I each have a Citi Master Card. Unauthorized charges have been made on both...

GetHuman6612644's masalah perkhidmatan pelanggan dengan Citibank dari September 2021

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The issue in GetHuman6612644's own words
My wife and I each have a Citi Master Card. Unauthorized charges have been made on both in the past day or so. Someone contacted me from your dept., at least I hope he was. His number is: ***-***-****.*I was on the phone with him on & off for almost * hours. He said he'd call me back today. He didn't. I called the above number back and spoke to someone else who also did not call me back. Also, just FYI someone hacked my e-mail and changed my password and the phone number and e-mail address for verification codes to be sent to. Please reply to: *****@***.com. That is my business e-mail. I still don't have access to my other e-mail which is: *****@***.com.**Thank you,**Kenneth P. Altschul***** Pebble Beach Circle*Elgin, IL.******

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Citibank

Isu perkhidmatan pelanggan
Reported by GetHuman6612644
Sep 17, 2021 - 3 bulan yang lepas
Not resolved
Setakat ini dilihat oleh 14 pelanggan
Isu serupa dengan 2001 yang lain
0 pelanggan mengikuti ini

Timeline

GetHuman6612644 mula menyelesaikan masalah ini
Sep 17 11:05malam