Direct Auto sent a application for auto financing. After reviewing my application it wa...

GetHuman7761056's masalah perkhidmatan pelanggan dengan Capital One Auto Finance dari Ogos 2022

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The issue in GetHuman7761056's own words
Direct Auto sent a application for auto financing. After reviewing my application it was decided not to provide me with auto financing at this time. Here's why:*Applicant : Recently granted payment assistance on Capital One account (s).*Please note that we did not PULL your credit report.*Account * ***************** I co-signed on this account but my wife is the primary. She was sent home from work by her DOCTOR and told she need surgery. Not wanting to be late or miss payments she asked for a deferral or skip a payment. I am being told that this is the reason my application was not approved by an employee name OSCAR. Can I PLEASE get someone to look into this and explain it English that I understand.

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Capital One Auto Finance

Isu perkhidmatan pelanggan
Reported by GetHuman7761056
Ogs 27, 2022 - 3 bulan yang lepas
Not resolved
Setakat ini dilihat oleh 8 pelanggan
Isu serupa dengan 329 yang lain
0 pelanggan mengikuti ini
Items needed
Nombor akaun
Keselamatan Sosial
Nama pemegang akaun
E-mel
Alamat rumah
Jenis Pinjaman

Timeline

GetHuman7761056 mula menyelesaikan masalah ini
Ogs 27 7:43malam
GetHuman7761056 mengesahkan bahawa masalah telah diperbaiki. Hooray!
Ogs 27 7:46malam
GetHuman7761056 menunjukkan bahawa masalahnya belum selesai.
Ogs 29 11:58malam