My problem with capital one auto finance is they are claiming that***** toyota Highland...

GetHuman-clctnspt's Masalah pertikaian dengan Capital One Auto Finance dari Jun 2022

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The issue in GetHuman-clctnspt's own words
My problem with capital one auto finance is they are claiming that***** toyota Highlander payment for*May was missed. The fact is since the initial auto ban draft from chase bank...my wife's act we have paid*$*** not the finance stated amount*Of $***.**.. Addition to principal.**St our auto acct last four **s are*****, but foreign individuals not understood at all have been harassing me about $*** behind*On our act using last four ****.*Our bank act has been checked and u guys withdrew the money every month $*** to apply extra $**.** to principal. The company must fix this*NOW! And credit us with $*** payments FM oct ** to may ** to include principal adjustments thru out. I am pissed off because this OS *ND auto financed thru Cap. One*And a similar thing happened where*At least * reps told us there were no later fees until after ** past the due date, and lo and behold in dec we had been charged $** plus for ten*Months. Now here we go again...U*The same company have already*In * months screwed up and got all*Payments on time but stating we*missed May ** payment which was withdrawn by capital one FM*Our Chase bank acct. Lastly, if u all*Are going to hire cheap foreign labor*For no customer service. At least make they can speak english. Because when I speak to the credit card dept its always people who are fluent in english....We are paying this*Car off early! Just set the monthly*Principal to pay after the set $****Goes in then an additional $*** Started for June...your acts receivables section need to look*At the entire business week before*Saying payment is missed..*Last thing I will look financial docs*At home to find out what is the true*Last four digits of the act ******* or ****?**Signed: Carlton moon*PISSED OFF! About the errors*On my hard earned money!!!!

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Capital One Auto Finance

Isu pertikaian
Reported by GetHuman-clctnspt
Jun 19, 2022 - 2 bulan yang lepas
Not resolved
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Jun 19 10:53malam