***** my name is Debra ***-***-**** I've called and it on hold for over ** minutes actu...

GetHuman-heiderd's masalah perkhidmatan pelanggan dengan Boost Mobile dari November 2021

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The issue in GetHuman-heiderd's own words
***** my name is Debra ***-***-**** I've called and it on hold for over ** minutes actually I've been talking to people for an hour and ** minutes and on hold for ** try to get a supervisor or to get a hold of corporate contact information I placed Advance payment I was institutionalized at a mental breakdown no drugs and alcohol it was my serotonin I now need to get medication for what they say is bipolar and everyone is putting me everywhere else telling me to go to green. They do not do the refund Booth does it I've had it done before resolve this as soon as possible I don't need customer service I wanted a supervisor Martin is someone I spoke with you Alexa someone I've spoken to okay and the last one was Alexis has placed me on hold and that's what he never came back and I have snapped photos how long I was on full I don't want to go back in a mental institution I do have a real problem with this and if you look back in your records under my name I've never been in bad default with you I'm in good standings as well as I've done this once before in the past maybe six months ago where I inadvertently I did need the funds back for my rent it was during the pandemic we're still in a pandemic and I really am appalled by the behavior that customer service for tried to me when I but it was for Martin asked me could I explain more I told him I don't feel comfortable explaining my personal business it's all being recorded so somebody needs to reach me back cuz right now I don't see the problem all I need is my Advance $** placed back on my debit card so I can get my **** medication otherwise I'm going to report you all to the television people here to let them know how mobile all their staff even management don't know how to even begin handling someone who is not under the influence of drugs or alcohol who has a mental breakdown and needs their money put back on their card so I can get my medication I do expect this to be resolved in less than ** hours and the one nice kid gave me a number ***-***-**** tracking number okay go figure I don't want to go back in a mental institution know what it's like to wake up on your the only one sober and everyone else is schizophrenic

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Isu perkhidmatan pelanggan
Reported by GetHuman-heiderd
Nov 1, 2021 - 3 bulan yang lepas
Not resolved
Setakat ini dilihat oleh 7 pelanggan
Isu serupa dengan 642 yang lain
0 pelanggan mengikuti ini

Timeline

GetHuman-heiderd mula menyelesaikan masalah ini
Nov 1, 2021 9:33malam