We have used booking.com for several years, but I can no longer recommend them. **We we...

GetHuman7441527's masalah perkhidmatan pelanggan dengan Booking.com dari Mei 2022

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The issue in GetHuman7441527's own words
We have used booking.com for several years, but I can no longer recommend them. **We were quoted a room with a genius discount. The web site gave us the full price for the room and we accepted it. The price we were billed, however, did not include the discount. We contacted customer service - and after being transferred to * or * representatives - over the course of several hours - we were told that they were under no obligation to honor the quoted price. **It feels like a bait and switch.

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Booking.com

Isu perkhidmatan pelanggan
Reported by GetHuman7441527
Mei 14, 2022 - 2 bulan yang lepas
Not resolved
Setakat ini dilihat oleh 9 pelanggan
Isu serupa dengan 332 yang lain
0 pelanggan mengikuti ini

Timeline

GetHuman7441527 mula menyelesaikan masalah ini
Mei 14 3:07pagi
GetHuman7441527 menunjukkan bahawa masalahnya belum selesai.
Mei 15 12:39pagi