I am trying to get my iPhone XR unlocked by AT&T. It is an insurance replacement. Whe...

GetHuman6624181's masalah perkhidmatan pelanggan dengan AT&T Wireless dari September 2021

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Nama akaun, nombor akaun, nombor telefon akaun, alamat e-mel akaun, alamat perkhidmatan akaun, dan PIN akaun
The issue in GetHuman6624181's own words
I am trying to get my iPhone XR unlocked by AT&T. It is an insurance replacement. When I’ve tried to unlock it online, I’ve been getting error messages that the phone’s IMEI is not associated with an AT&T device. I opened a case through Customer Service on **** and have heard nothing. Two subsequent follow-ups have yielded no progress.

GetHuman6624181 did not yet indicate what AT&T Wireless should do to make this right.

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AT&T Wireless

Isu perkhidmatan pelanggan
Reported by GetHuman6624181
Sep 21, 2021 - 3 bulan yang lepas
Not resolved
Setakat ini dilihat oleh 15 pelanggan
Isu serupa dengan 3387 yang lain
0 pelanggan mengikuti ini

Timeline

GetHuman6624181 mula menyelesaikan masalah ini
Sep 21 12:07tengahari