I am having trouble getting an iPhone unlocked by AT&T. The phone is an insurance repl...
GetHuman-mwcline's masalah perkhidmatan pelanggan dengan AT&T Wireless dari September 2021
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The issue in GetHuman-mwcline's own words
I am having trouble getting an iPhone unlocked by AT&T. The phone is an insurance replacement (the original one was lost). When I try to unlock it online, I get a message that the IMEI is not associated with an AT&T device. I filed a case through Customer Service several days ago but have heard nothing so far. I have followed up twice and been told both times that I just need to wait for the case to be resolved. I want to move to a different carrier but cannot do so until this is completed.
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