I need a replacement Motorola Receiver VIP****

GetHuman7629893's masalah perkhidmatan pelanggan dengan AT&T U-Verse dari Julai 2022

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Nama pada akaun, nombor telefon, alamat e-mel, PIN akaun, dan alamat perkhidmatan
The issue in GetHuman7629893's own words
Need Receiver Replacement ... There was a power outage at my home for about ** minutes. When the power came back on, the main receiver, the Motorola VIP**** would not reboot. The screen showed a number * and a gear. Per my review that meant the unit was probably damaged. I was able to use another unit from a *th TV to get the TV up and running, however, that unit does not have the DVR in it. I need to get a new unit. Please give me the telephone number in customer service that I can accomplish this. I can't get past the diagnostics on the ***-***-**** telephone. If you want to keep me as a customer I need help ASAP. I have wasted several hours trying to get through to your system. I need a new unit shipped to my home ASAP. How to I do that.
Send me a replacement Motorola VIP****
I have been with AT&T for over ** years
How GetHuman7629893 fixed the problem

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AT&T U-Verse

U-Verse TV Motorola Reciver VIP****
Isu perkhidmatan pelanggan
Reported by GetHuman7629893
Jul 13, 2022 - 5 bulan yang lepas
Not resolved
Setakat ini dilihat oleh 8 pelanggan
Isu serupa dengan 419 yang lain
0 pelanggan mengikuti ini

Timeline

GetHuman7629893 mula menyelesaikan masalah ini
Jul 13 3:09petang
GetHuman7629893 menunjukkan bahawa masalahnya belum selesai.
Jul 13 7:11malam
GetHuman7629893 menunjukkan bahawa masalahnya belum selesai.
Jul 13 7:12malam