How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this O'Hare International Airport phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press anything, just hold on the line for a representative.
Here is how our research team describes the way the O'Hare International Airport phone system greets you: Department of Aviation Media Relations Office.How can I help you?
Below are some clips we've found from O'Hare International Airport's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Chicago O'Hare International Airport.
Expect longer lines at the security screening checkpoints.
Passengers must present one form of photo identification or two forms of non photo identification issued by a state or federal agency.
Enhanced security measures are designed to provide the safest possible environment for the traveling public.
If you are calling from a rotary phone, please hold and an operator will assist you.
For airline reservations, departure, and arrival, paging, and customer service, press one.
For directions to the airport, press two."
Excerpt from a call with O'Hare International Airport
Friday, February 9, 2024 2:20 PM
The first phone menu
"Thank you for calling Chicago O'Hare International Airport.
Expect longer lines at the security screening checkpoints.
Passengers must present one form of photo identification or two forms of non photo identification issued by a state or federal agency.
Enhanced security measures are designed to provide the safest possible environment for the traveling public.
If you are calling from a rotary phone, please hold and an operator will assist you.
For lost and found information, press five.
For employment information, press six.
For Department of Aviation office hours, and locations, press seven.
To repeat this message, press eight.
For operator assistance, press zero.
For airline reservations, departure, and arrival, paging, and customer service, press one.
For directions to the airport, press two."
Excerpt from a call with O'Hare International Airport
Friday, February 9, 2024 2:20 PM
After you press 1
"To confirm scheduled arrival and departure times, reach customer service page a passenger, or inquire which airlines offer a service to your particular city, you must contact the air carrier of your choice.
To repeat the message, press eight.
To return to the main menu, press nine.
For operator assistance, press zero."
Excerpt from a call with O'Hare International Airport
Saturday, February 10, 2024 6:42 PM
What are the hours and when should I call?
O'Hare International Airport operates the call center for this 800-832-6352 phone number Mon-Fri 9am-5pm CT.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 165 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this O'Hare International Airport phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like O'Hare International Airport staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call O'Hare International Airport is Monday.The most busy day to call is Wednesday.Again, this is based on a sample of 165 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call O'Hare International Airport is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that O'Hare International Airport staffs the call center well on Monday.
Why call this O'Hare International Airport number?
Below is a sample of recent calls to O'Hare International Airport, and their purpose. Are any of these similar to the reason you are trying to call?
Terminal information request: "I was just trying to see what terminal do I come to for Alaska Airlines."
- From a call lasting 8m 46s , Mar 18, 2024 12:03 PM
Wrong number dialed: "I apologize. I misdialed."
- From a call lasting 1m 41s , Feb 9, 2024 2:20 PM
Booking luggage for international trip: "I wanted to book my luggage for my international trip that has already been booked."
- From a call lasting 3m 17s , Feb 9, 2024 3:56 AM
Damaged luggage claim: "I flew in on the twenty sixth of December, and my luggage got damaged - I want to know where I can go and fill in a claim form for it."
- From a call lasting 5m 51s , Jan 6, 2024 4:31 PM
More Ways to Contact O'Hare International Airport Customer Service
There are of course other ways to contact O'Hare International Airport customer service besides the phone. Below we list the best ones, by medium.
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and O'Hare International Airport will reply our your email.
Use this link to find customer service help through their website
As a last, sometimes only, resort- O'Hare International Airport customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is O'Hare International Airport's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a O'Hare International Airport agent. This phone number is O'Hare International Airport's best phone number because 990 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-832-6352 include and other customer service issues. Rather than trying to call O'Hare International Airport first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, O'Hare International Airport has 1 phone number. It's not always clear what is the best way to talk to O'Hare International Airport representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for O'Hare International Airport. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like O'Hare International Airport. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.