We're very sorry about this inconvenience. Mistakes do happen, but we always aim to make them right. You should directly reach out to Dollar Shave Club's customer service as soon as possible. Inform them about the incorrect delivery and they will work to rectify the error. They may ask you for more details like your order number and the exact issue with your received product to ensure they send you the correct item in the future. Your satisfaction is very important, and the team will be more than willing to find an immediate solution for you.
Asked Apr 22, 2024 11:01 PM