Updated

Ziamond.com Customer FAQ

Top Answers & How-to Guides

How do I Contact Ziamond.com Customer Service?

The question we are asked most often is about how to talk to Ziamond.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I cancel or modify my order?

Yes, customers can cancel or modify their order within a specific timeframe. At Ziamond.com, orders can be canceled or modified within...
Ask any question you have about Ziamond.com customer service, get an answer now.

Ordering Process

How can I place an order?

To place an order with Ziamond.com, simply browse our website and add the items you wish to purchase to your shopping cart. Once you...

About Ziamond

What is Ziamond.com?

Ziamond.com is an esteemed online jewelry retailer specializing in the finest cubic zirconia jewelry. With a passion for luxury and...

Guarantee

Do you offer a guarantee on your products?

Yes, Ziamond.com offers a comprehensive guarantee on all their products. We understand the importance of customer satisfaction and...

Payment Methods

What payment methods do you accept?

At Ziamond.com, we offer a range of convenient and secure payment options to cater to our customers' diverse needs. We accept all major...

Order Tracking

Can I track my order?

Yes, you can easily track your order on Ziamond.com. Once your order has been processed and shipped, you will receive a confirmation...

Return Policy

What is your return policy?

At Ziamond.com, we have a hassle-free return policy for all our customers. We understand that sometimes things don't work out as expected,...

Shipping

Do you offer international shipping?

Yes, Ziamond.com offers international shipping to customers worldwide. Whether you are located in Europe, Asia, Australia, or any other...

Customization

Can I customize my jewelry?

Yes, at Ziamond.com, we offer customization options for your jewelry. We understand that each customer has unique preferences and desires...

Product Authenticity

Are the stones on Ziamond.com real diamonds?

Yes, all the stones featured on Ziamond.com are genuine lab-created diamonds. We pride ourselves on offering high-quality, premium...

Engraving Services

Do you offer engraving services?

Yes, Ziamond.com offers engraving services to personalize jewelry items. We understand the importance of creating unique and meaningful...

Jewelry Quality

What is the quality of your jewelry?

At Ziamond.com, we take pride in offering high-quality jewelry crafted with precision and excellence. Our commitment to quality starts Our jewelry is crafted with exceptional attention to detail, using premium metals such as solid 14k or 18k gold, and genuine platinum. Each piece goes through rigorous quality checks to ensure it meets our high standards. Not only do we focus on the materials and craftsmanship, but we also prioritize customer satisfaction. We offer a lifetime guarantee on all our jewelry, providing peace of mind and assurance of our commitment to quality. With Ziamond.com, you can be confident that our jewelry is of the utmost quality, designed to dazzle and endure for a lifetime....

Order Modifications

Can I cancel or modify my order?

Yes, customers can cancel or modify their order within a specific timeframe. At Ziamond.com, orders can be canceled or modified within...

Help me with my Ziamond.com customer service issue

Ask any question you have about Ziamond.com customer service. We will do our best to get you answers right away.
FAQ Table of Contents

Answers for More Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated