What is your return policy?

Zenni Optical has a clear and customer-friendly return policy designed to ensure satisfaction with their eyewear products. Customers who are not completely satisfied with their purchase have the option to return their glasses within thirty days of receipt. This period allows customers to evaluate the fit, style, and prescription accuracy of their eyewear. When returning a product, it is important to ensure that the glasses are in their original condition. Zenni Optical typically requires that items show no signs of wear and tear in order to qualify for a full refund. Customers should also make sure to include the original packaging and any accessories that were included with the order. In addition to the standard thirty-day return window, Zenni Optical offers a one-time exchange option. If a customer wishes to exchange their glasses for a different pair, they will generally find this process straightforward, provided they meet the outlined criteria. To initiate a return or exchange, customers can refer to the return instructions found on the Zenni Optical website. It is also advisable to check the current web page for the most up-to-date information on return policies and procedures, as these may be subject to change. Overall, Zenni Optical aims to provide a hassle-free experience for customers looking to return or exchange their eyewear.