Can I return a Zara item without the original packaging?

Yes, you can return a Zara item without the original packaging. Zara understands that sometimes customers may no longer have the original packaging or have discarded it. They prioritize customer satisfaction and accept returns as long as the item is in its original condition and has all original tags attached. The item should be unworn, unwashed, and free from any damages. To facilitate the return process, Zara recommends providing the original receipt or order confirmation. However, if you no longer have these, they can also assist you with a return using other forms of proof of purchase. Overall, Zara strives to make the return process convenient and hassle-free for their customers, even if the original packaging is not available.