What is the return policy?

Our return policy for purchases made on XTERRAFootwear.com allows for returns within 30 days of the purchase date. To be eligible for a return, the product must be in its original condition, unused, and with all original tags and packaging. Proof of purchase is required, such as the order number or receipt. Return shipping charges are the responsibility of the customer, unless the return is due to a product defect or error on our part. Any refunds will be issued in the original form of payment used at the time of purchase. Please allow up to two weeks for the refund to be processed. For further details and instructions, please review our complete return policy on our website.