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Watchco.com Customer FAQ

Top Answers & How-to Guides

What is Watchco.com's Phone Number?

The question we are asked most often is about how to talk to Watchco.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is your privacy policy?

Our privacy policy at Watchco.com is designed to ensure that your personal information is protected and treated with utmost confidentiality....
Ask any question you have about Watchco.com customer service, get an answer now.
Contact Watchco.com customer service

Ordering

How do I place an order?

To place an order on Watchco.com, simply browse our website and select the item(s) you wish to purchase. Once you have added the item(s)...
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Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed on Watchco.com. However, it is important to contact our customer...
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Payment

What payment methods are accepted?

At Watchco.com, we offer a variety of convenient payment options to ensure a seamless purchasing experience. We accept all major credit...
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Tracking

Can I track my order?

Yes, you can track your order on Watchco.com. Once your order has been processed and shipped, you will receive a confirmation email...
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Returns

What is your return policy?

At Watchco.com, we have a hassle-free return policy to ensure your utmost satisfaction. If you aren't completely content with your...
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Warranty

Do you offer warranty on your watches?

Yes, we offer a warranty on all our watches. At Watchco.com, we believe in the quality and durability of our products and want our...
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Shipping

How long does shipping take?

Shipping times vary depending on the destination and shipping method chosen. At Watchco.com, we offer several shipping options to meet...
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Sizing

Where can I find the size guide for your watches?

You can find the size guide for our watches by clicking on the "Size Guide" link located in the footer of our website. The size guide...
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Gift Services

Do you offer gift wrapping services?

Yes, we offer gift wrapping services for your convenience. When placing your order, you will have the option to select gift wrapping...
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Water Resistance

Are the watches water-resistant?

Yes, the watches available on Watchco.com are water-resistant. We understand the importance of this feature for our customers, which...
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Privacy

What is your privacy policy?

Our privacy policy at Watchco.com is designed to ensure that your personal information is protected and treated with utmost confidentiality....
Read more

Help me with my Watchco.com customer service issue

Ask any question you have about Watchco.com customer service. We will do our best to get you answers right away.
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