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Verizon Business Customer FAQ

Top Answers & How-to Guides

What is Verizon Business's Phone Number?

The question we are asked most often is about how to talk to Verizon Business customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I add additional lines or devices to my Verizon Business account?

Verizon Business permits the addition of more lines or devices to accounts, facilitating business expansion and providing...

How do I upgrade or downgrade my Verizon Business plan?

To upgrade or downgrade a Verizon Business plan, customers should review options on the Verizon Business website, identify a...
Ask any question you have about Verizon Business customer service, get an answer now.

Recent Verizon Business Customer Questions

Help me with my Verizon Business customer service issue

Service Availability

How Do I Check If Verizon Business Is Available at My Work Address?

If you are a Verizon user, you may have questions about the availability of service in your area. You can check it using the...

What is the coverage area for Verizon Business wireless services?

Verizon Business wireless services cover a wide area across the United States, utilizing both 4G LTE and expanding 5G networks...

Plans and Pricing

What are the different plans and pricing options for Verizon Business?

Verizon Business provides multiple plans and pricing options catering to diverse business sizes. These include mobile services...

Can I transfer my existing business phone number to Verizon Business?

Businesses can transfer their existing phone numbers to Verizon Business through a process called porting. This requires...

Can I bundle my Verizon Business services with other Verizon services for a discount?

Verizon Business frequently allows users to bundle their services with other Verizon offerings, potentially resulting in...

Are there contracts or commitments required for Verizon Business plans?

Verizon Business offers a range of plans, some requiring contracts lasting one to two years, while others are available on a...

Internet Services

What types of internet services does Verizon Business offer?

Verizon Business provides a variety of internet services tailored for different businesses, including high-speed fiber optic...

Are there any data caps or limits on Verizon Business internet plans?

Verizon Business offers various internet plans, with data limits often depending on the specific plan. Generally, higher-tier...

Payment and Billing

What are the available payment options for Verizon Business invoices?

Verizon Business offers multiple invoice payment methods, including online payments using credit/debit cards or bank transfers,...

Can I view my usage statistics for Verizon Business services?

Yes, Verizon Business provides tools for customers to check their usage statistics through an online account portal. This...

Account Management

Can I add additional lines or devices to my Verizon Business account?

Verizon Business permits the addition of more lines or devices to accounts, facilitating business expansion and providing...

How do I upgrade or downgrade my Verizon Business plan?

To upgrade or downgrade a Verizon Business plan, customers should review options on the Verizon Business website, identify a...

Technical Support

What kind of technical support is available for Verizon Business customers?

Verizon Business offers diverse technical support options, including online resources like troubleshooting guides, as well as...

What are the installation options for Verizon Business services?

Verizon Business provides various installation methods, including professional installation by a technician and...

What type of customer support is available for technical issues?

Verizon Business provides extensive customer support for technical problems through phone, chat, and online resources. Support...

What are the international calling options for Verizon Business?

Verizon Business provides various international calling options, including plans with competitive rates for many countries,...
We look to the Verizon Business issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Verizon Business issues reported to GetHuman

Answers for More Companies

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
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