What is the return policy for Value City Furniture?
The return policy for Value City Furniture allows customers to return most items within 7 days of purchase with a receipt or proof of purchase. The furniture must be in its original condition, with all tags and packaging intact. A 25% restocking fee may apply for returned items. However, certain items such as mattresses, special orders, and clearance merchandise are non-refundable. Delivery and assembly fees are also non-refundable. In case of damage or defect, Value City Furniture offers a one-year warranty on most products for repair or replacement. Customers can contact customer service to initiate a return, and refunds will be issued in the original form of payment. It's recommended to thoroughly review the return policy on the official website for any updates or specific details.
Answered Nov 1, 2023
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