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TV Guide Customer FAQ

Top Answers & How-to Guides

What is TV Guide's Phone Number?

The question we are asked most often is about how to talk to TV Guide customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about TV Guide customer service, get an answer now.

Recent TV Guide Customer Questions

I have not received my latest issue of TV Guide. My subscription runs thru Sept 2026

We recommend checking the status of your subscription through the appropriate channels. Subscription delivery issues can sometimes arise due to address changes or postal service delays. If you have an account, reviewing your subscription details online may provide insights.
Asked Dec 9, 2024 4:22 PM

how to change an address for my dad who has moved and no computer

To change an address for your dad's TV Guide subscription, a written request should be mailed to their customer service. Include his name, old address, new address, and subscription details.
Asked Jun 22, 2024 12:08 PM

I moved. I need to tell you my new address and I can’t get through.

We're sorry to hear that you're having trouble. To change your address for TV Guide subscriptions, you can easily update your information online on the TV Guide website. If you have an online account, simply log in and navigate to account settings, then edit your address details. If you do not have an online account, you can create one using your subscription number and ZIP code. There is a link to the most up-to-date contact information right here on this page, should you need further assistance.
Asked Jun 10, 2024 9:17 PM

When does my subscription #731167375/7 expire?

I'm sorry, but as an assistant, I don't have access to personal data about customers due to privacy and security reasons. To find out about your subscription expiry, please log into your account on the TV Guide website or app, where you should be able to see all the details about your current subscription.
Asked Mar 27, 2024 9:46 PM

Help me with my TV Guide customer service issue

Updates and Availability

How often is TV Guide updated?

TV Guide updates its listings daily to provide the latest programming information for networks and channels. Special features...

Is TV Guide available in my location?

TV Guide can be found online at tvguide.com, which serves various regions. The printed magazine's availability may depend on...

What should I do if I cannot find a show on my TV Guide listings?

If you cannot locate a show in your TV Guide listings, first confirm the title is spelled correctly and check its air date and...

Customization and Features

Can I customize my TV Guide listings?

Users can personalize their TV Guide listings by selecting favorite channels and setting alerts for shows, which streamlines...

Can I set reminders or notifications for upcoming shows?

TV Guide enables users to set customized reminders for upcoming shows, ensuring they do not miss their favorite programs. Users...

Does TV Guide provide viewing recommendations based on my interests?

TV Guide helps users find shows and movies that match their interests through curated lists and trending content, but it does...

Are there community features, such as forums or discussions, available on TV Guide?

TV Guide includes community features such as forums and discussion sections where users can interact and share opinions on...

Support and Issues

Can I search for specific shows or movies on TV Guide?

Users can search for specific shows or movies on TV Guide using an easy-to-navigate search feature. By entering a title, they...

How can I report an issue with the TV Guide website or app?

To report an issue with the TV Guide website or app, visit the "Contact Us" or "Help" section. This area outlines how to report...

Access and Subscription

Can I access TV Guide through a mobile app?

Yes, TV Guide can be accessed via mobile apps, though there isn't an exclusive app branded as TV Guide. Many applications and...

Are there subscription options available for ad-free viewing?

TV Guide does not provide ad-free subscription options as it focuses on listings and entertainment information, not streaming....

Is there a cost associated with accessing premium content on TV Guide?

TV Guide generally offers free access to listings, news, and reviews; however, some premium content may come with a fee. This...

Can I watch shows directly through the TV Guide platform?

TV Guide does not provide a streaming service or allow users to watch shows directly. Instead, it focuses on offering program...
We look to the TV Guide issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
TV Guide issues reported to GetHuman
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