What is your return policy?

Asked 6 months ago
Our return policy at Scrapbooksupercenter.com is designed to provide our customers with the best possible shopping experience. We understand that sometimes products may not meet expectations or arrive damaged, and we are here to assist. If you are unsatisfied with your purchase, you may return it within 30 days for a full refund or exchange. The returned item must be unused, in its original packaging, and accompanied by the receipt or proof of purchase. In case of damaged or defective items, please notify us within 48 hours of receiving the package, and we will gladly arrange a replacement or refund. However, certain items like personalized products, clearance items, or digital downloads are non-returnable. We strive to ensure complete customer satisfaction and are dedicated to resolving any issues promptly and efficiently.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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