Can I return products bought online in-store?

Yes, Sainsbury's allows customers to return products bought online in-store. Our Returns Policy ensures that you can return any item purchased from our website or app, within 30 days of receipt, to any Sainsbury's store. Simply bring the item, along with the delivery note or invoice, to our Customer Service desk in-store, where our friendly staff will process the refund or exchange. Please remember to ensure that the item is in its original condition and packaging, with any tags or labels still attached. Some restrictions may apply to certain products, such as perishable goods or items with hygiene concerns. For a hassle-free return, choose Sainsbury's online shopping and enjoy our convenient in-store return option.