Updated August 4, 2025

Rooms To Go Customer FAQ

Recent Rooms To Go Customer Questions

Help me with my Rooms To Go customer service issue

Online Shopping

Can I purchase furniture online?

Yes, customers can conveniently purchase furniture online via the Rooms To Go website, which offers a range of options like...

What payment methods are accepted?

Rooms To Go accepts various payment options, including major credit cards, a Rooms To Go credit card, cash, and personal...

Do you offer financing options?

Rooms To Go provides financing options that cater to various budgets and credit situations, including plans with low or no...

What is the delivery process?

The delivery process at Rooms To Go involves order confirmation, communication about delivery details, and a courtesy call on...

Can I track my delivery?

Yes, customers can track their deliveries with Rooms To Go by using a confirmation number found in their account. The tracking...

Do you offer assembly services?

Rooms To Go typically does not offer assembly services, but many products come mostly pre-assembled or need little assembly....

What is your return policy?

Rooms To Go offers a flexible return policy, generally requiring returns within three days of delivery. Items must be in...

Can I cancel or change my order?

Orders at Rooms To Go can often be changed or canceled depending on their status. Customers should act quickly after receiving...

Is there a warranty on the furniture?

Rooms To Go typically provides warranties on their furniture that cover manufacturing defects during normal use, with terms...

Are there financing options available?

Rooms To Go provides various financing options to help customers manage their purchases. These options can include credit plans...

Do you offer a warranty on your furniture?

Rooms To Go usually provides a warranty on their furniture, covering defects in materials and workmanship. Coverage details,...

Do you have a rewards program?

Rooms To Go has a rewards program through the Rooms To Go Visa Credit Card, providing points for every dollar spent, which can...

What types of furniture do you sell?

Rooms To Go provides an extensive range of furniture, including options for living rooms, dining rooms, bedrooms, children's...

Do you have a clearance section?

Rooms To Go offers a clearance section where customers can find discounted furniture and decor. This includes a variety of...

What is your policy on price matching?

Rooms To Go does not have a formal price matching policy but aims to maintain competitive prices. Customers are encouraged to...

We look to the Rooms To Go issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.

Rooms To Go issues reported to GetHuman

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