Can I cancel or change my order?

Rooms To Go understands that sometimes customers may need to change or cancel their orders. Generally, it is possible to make changes or cancel an order depending on the status of that order at the time of the request. If an order has already been processed or shipped, it may be more challenging to make any alterations. Typically, customers are encouraged to review the order confirmation details carefully as soon as they receive them. It is beneficial to reach out as soon as possible if you need to make changes, as the sooner you address the situation, the better the chances of successfully modifying or canceling the order. Policies may vary regarding cancellation fees or restocking fees, depending on various factors such as the type of merchandise or the timing of the cancellation request. For the most accurate and timely information about your specific order, it is advisable to check the current web page for guidelines and potentially applicable contact information. This will provide detailed instructions based on individual circumstances, enabling customers to make informed decisions regarding their orders.