© GetHuman Inc.

Philips Hue Customer FAQ

Top Answers & How-to Guides

How do I Contact Philips Hue Customer Service?

The question we are asked most often is about how to talk to Philips Hue customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Philips Hue customer service, get an answer now.
Contact Philips Hue customer service

Recent Philips Hue Customer Questions

Help me with my Philips Hue customer service issue

Smartphone Control

Can I control my Philips Hue lights with my smartphone?

Yes, Philips Hue lights can be controlled via a smartphone using the Philips Hue app, available on iOS and Android. Users can...
Read more

Can I control Philips Hue lights when I'm away from home?

Yes, users can manage Philips Hue lights remotely through the app on iOS and Android as long as the Bridge is connected to...
Read more

Voice Assistant Integration

Can I use Philips Hue lights with voice assistants like Alexa or Google Assistant?

Philips Hue lights can indeed be used with voice assistants like Amazon Alexa and Google Assistant for convenient control. By...
Read more

Do Philips Hue lights work with Apple HomeKit?

Philips Hue lights can indeed be integrated with Apple HomeKit, allowing control via the Apple ecosystem. By connecting the...
Read more

Light Types and Features

What are the different types of Philips Hue bulbs?

Philips Hue offers a range of smart bulbs, including A-type bulbs, BR30 and PAR38 bulbs for track lighting, versatile light...
Read more

What is the difference between Philips Hue White and Color bulbs?

Philips Hue White bulbs provide adjustable warm to cool white light suitable for simple lighting needs, while Color bulbs can...
Read more

Can I create different lighting scenes with Philips Hue?

Philips Hue allows users to create various lighting scenes tailored to different moods or activities. The Hue app supports...
Read more

Automation and Scheduling

Can I schedule my Philips Hue lights to turn on/off automatically?

Yes, Philips Hue lights can be automatically scheduled to turn on and off using the Philips Hue app. Users can create...
Read more

Can I sync my Philips Hue lights with my TV or music?

Yes, Philips Hue lights can be synchronized with your TV and music, enhancing the experience. The Philips Hue Play HDMI Sync...
Read more

Connectivity and Troubleshooting

What is the maximum number of Philips Hue lights I can connect to my bridge?

A single Philips Hue Bridge can connect up to fifty Hue lights, including different types of bulbs and fixtures. It also...
Read more

What other smart devices can be integrated with Philips Hue?

Philips Hue integrates with a variety of smart devices, including voice assistants like Amazon Alexa and Google Assistant,...
Read more

How do I troubleshoot connectivity issues with my Philips Hue Bridge?

To resolve connectivity issues with a Philips Hue Bridge, first ensure it is powered and the lights are functioning. Check the...
Read more

Outdoor Use

Can I use Philips Hue lights outdoors?

Philips Hue lights can be used outdoors as they offer a range of weather-resistant products like wall lights and spotlights....
Read more

How do I change the color of my Philips Hue lights?

To adjust the color of Philips Hue lights, users can utilize the Philips Hue app on mobile devices, selecting a room or light,...
Read more
We look to the Philips Hue issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Philips Hue issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!