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Net-a-Porter.com Customer Service
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FAQ
Updated
May 3, 2024
Net-a-Porter.com Customer FAQ
Top Answers & How-to Guides
What is Net-a-Porter.com's Phone Number?
The question we are asked most often is about how to talk to Net-a-Porter.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
What is your privacy policy?
At Net-a-Porter.com, we prioritize the privacy and security of our valued customers. Our privacy policy ensures that any personal information...
Ask any question you have about Net-a-Porter.com customer service, get an answer now.
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Contact Net-a-Porter.com customer service
Promotional Codes
How do I use a promotional code?
To use a promotional code on our website, simply add items to your shopping bag and proceed to checkout. During the checkout process,...
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Newsletter Signup
How can I sign up for the newsletter?
To sign up for the Net-a-Porter newsletter, simply visit our website and look for the option to subscribe to our newsletter. You can...
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Order Tracking
Can I track my order?
Yes, you can easily track your order on Net-a-Porter.com. After placing your order, you will receive a confirmation email containing...
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Payment Methods
What payment methods do you accept?
At Net-a-Porter.com, we accept a variety of payment methods for your convenience. You can make secure purchases using major credit...
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International Shipping
Do you offer international shipping?
Yes, we offer international shipping to over 170 countries worldwide. At Net-a-Porter.com, we understand that fashion knows no borders,...
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Return Policy
What is your return policy?
Our return policy at Net-a-Porter.com is designed to provide our customers with a hassle-free shopping experience. We understand that...
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Order Changes
Can I cancel or change my order?
Yes, customers have the option to cancel or make changes to their orders on Net-a-Porter.com. However, this can only be done before...
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Gift Cards
Do you offer gift cards?
Yes, we offer gift cards at Net-a-Porter.com. Our gift cards are the perfect way to treat your loved ones to a world of luxury fashion...
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Size Guide
What is your size guide?
Our size guide at Net-a-Porter.com is a comprehensive resource to assist you in finding the perfect fit. We understand that sizing...
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Selling Items
Can I sell my items through Net-a-Porter?
Unfortunately, Net-a-Porter does not offer a platform for individuals to sell their own items. The website strictly operates as a retailer,...
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Privacy Policy
What is your privacy policy?
At Net-a-Porter.com, we prioritize the privacy and security of our valued customers. Our privacy policy ensures that any personal information...
Read more
Help me with my Net-a-Porter.com customer service issue
Ask any question you have about Net-a-Porter.com customer service. We will do our best to get you answers right away.
FAQ Table of Contents
Contact Net-a-Porter.com
Promotional Codes
Newsletter Signup
Order Tracking
Payment Methods
International Shipping
Return Policy
Order Changes
Gift Cards
Size Guide
Selling Items
Privacy Policy
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All Companies
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Net-a-Porter.com Customer Service
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FAQ
Updated
May 3, 2024