How long does it take to process a loan modification request with Navient?

The time required to process a loan modification request with Navient may vary based on several factors. Generally, Navient strives to provide a decision within 30 days of receiving a complete application. However, the actual processing time can be influenced by the complexity of the request, the completeness of the documentation provided, and the current workload. To expedite the process, it is crucial to ensure all necessary documents are accurately filled out and promptly submitted. Navient also encourages borrowers to monitor their application status through their online account or by contacting customer service. While Navient endeavors to process loan modification requests efficiently, it is advisable to submit applications well in advance to allow for any unforeseen delays.