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Lulalu.com Customer FAQ

Top Answers & How-to Guides

What is Lulalu.com's Phone Number?

The question we are asked most often is about how to talk to Lulalu.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I machine wash my bras?

Yes, you can machine wash your bras, but we highly recommend using a delicate or lingerie bag to protect them. Place your bras inside...
Ask any question you have about Lulalu.com customer service, get an answer now.

Sizing

How do I determine my bra size?

To determine your bra size, you will need a soft measuring tape. First, measure around your ribcage just below your bust line to get...

What sizes are available for your bras?

At Lulalu.com, we understand that finding the perfect fit is essential. That's why we offer a wide range of sizes for our bras to cater...

Returns

Can I return or exchange a bra if it doesn't fit?

Yes, absolutely! At Lulalu.com, we understand that finding the perfect fit is essential when it comes to bras. If you receive a bra...

Can I cancel or modify my order after it has been placed?

Yes, customers can cancel or modify an order placed on Lulalu.com, provided it has not already been processed for shipping. We understand...

What is your return policy?

At Lulalu.com, we strive to ensure our customers' satisfaction with their purchase. If you are not completely happy with your order,...

Shipping

What is your shipping policy?

At Lulalu.com, we aim to provide a seamless shopping experience for our customers. Our shipping policy ensures prompt and reliable We strive to process and ship orders as quickly as possible, typically within 1-2 business days. Once your order is shipped, you will receive a confirmation email with a tracking number to monitor its progress. Please note that shipping costs may vary based on factors such as order weight and destination. For more detailed information regarding our shipping policy, please refer to our dedicated shipping page on our website....

How long does it take for my order to be delivered?

At Lulalu.com, we strive to deliver your order as quickly as possible. The delivery time frame varies depending on the shipping method...

International Shipping

Do you offer international shipping?

Yes, Lulalu.com offers international shipping. We understand that our customers are located all around the world and want to ensure...

Payment

What forms of payment do you accept?

At Lulalu.com, we strive to make your shopping experience as convenient as possible. To cater to our customers' diverse needs, we accept...

Gift Services

Do you offer gift wrapping services?

Yes, at Lulalu.com, we proudly offer gift wrapping services to add an extra touch of thoughtfulness to your purchase. Our gift wrapping...

Product Features

Are your bras wire-free?

Yes, all our bras at Lulalu.com are wire-free. We understand the importance of comfort and freedom of movement, which is why our bras...

Care Instructions

Can I machine wash my bras?

Yes, you can machine wash your bras, but we highly recommend using a delicate or lingerie bag to protect them. Place your bras inside...

Help me with my Lulalu.com customer service issue

Ask any question you have about Lulalu.com customer service. We will do our best to get you answers right away.
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