How long does it take to receive a refund?
Once we receive your returned item, it typically takes 7-10 business days for our team to process your refund. Please allow an additional 2-3 business days for the refund to reflect in your account. This timeline may vary depending on your preferred refund method and your financial institution's processing time. Please note that personalized or monogrammed items are non-refundable unless they are defective or damaged upon arrival. We recommend contacting our customer service team if you have any concerns or need more information about the refund process. We strive to provide a seamless and efficient refund experience for all our customers.
Answered Nov 2, 2023
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