The return policy for Kinivo products ensures customer satisfaction and provides peace of mind. If you are not completely satisfied with your Kinivo purchase, you have a 30-day window to return the product for a full refund or replacement. To initiate the return process, simply contact our customer support team with your order information and reason for return. Please note that all returned items must be in their original condition and packaging. Kinivo covers the cost of return shipping for defective or damaged products, while customers are responsible for return shipping costs for non-defective returns. Our aim is to provide excellent customer service and ensure a hassle-free experience when it comes to returns.
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