What is the JC Penney return policy?

Our return policy at JC Penney is designed to ensure customer satisfaction. We gladly accept returns within 60 days of purchase, with a receipt or original packing slip. Items must be in their original condition, unworn, and with tags attached. For most merchandise, refunds will be issued in the original form of payment. However, some restrictions apply, such as fine jewelry, appliances, and electronics, which may have different return periods or requirements. Additionally, online purchases can be returned in-store or by mail. We strive to offer a hassle-free return experience, providing easy and convenient options to our valued customers. Please refer to our website or contact our customer service for further details regarding our comprehensive return policy.