Frontier Airlines Customer FAQ

We cannot guarantee that every flight will have internet availability. Internet access depends on the aircraft and route. Some Frontier Airlines flights may offer Wi-Fi services. Please check during the booking process or onboard for more information about Wi-Fi availability on your specific flight.

To bring your oxygen concentrator on board with Frontier Airlines, you need to ensure it is FAA-approved and meets the carrier's requirements. Notify us in advance about your need for medical devices for proper accommodations. Bring a copy of your prescription or a doctor's note, if possible. Additionally, you may need to provide a detailed plan for using the device during the flight. Always check for any specific guidelines or restrictions applicable to your situation before your travel date.

For domestic flights in the U.S., children under 18 do not need to provide identification when flying with an adult, but it's advisable to have a copy of their birth certificate or another form of identification, just in case. Check with your specific airline for any additional requirements.

If you did not receive a confirmation code email for your flight, please check your spam or junk email folder, as it may have been filtered there. Ensure that you entered the correct email address when booking. If you still cannot find the confirmation, there is a link to the most up-to-date contact information right here on this page.

To change your email address with Frontier Airlines, log into your account on the Frontier Airlines website. Navigate to the "Profile" or "Account" section where you can update your personal information, including your email address. After making the necessary changes, be sure to save your updates.