What is the return policy for Fabric.com?

Fabric.com offers a hassle-free return policy for customer satisfaction. Customers can return most unopened and unused items within 30 days of delivery for a full refund. However, it is essential to note that due to the nature of fabrics, returns are not accepted for cut fabric or special orders unless they are defective or incorrect. The fabric must be in its original condition and packaging for eligible returns. To initiate a return, customers can contact customer service or use the self-service return portal on the website, where they will receive a return label. Once the returned item is received and inspected, a refund will be issued within 5-7 business days. However, keep in mind that shipping fees are non-refundable unless the return is a result of Fabric.com's error. Overall, Fabric.com strives to ensure customer satisfaction with its flexible return policy.