Updated

DWR.com Customer FAQ

Top Answers & How-to Guides

What is DWR.com's Phone Number?

The question we are asked most often is about how to talk to DWR.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have a warranty for your products?

Yes, we provide a warranty for all our products at DWR.com. We stand behind the quality and craftsmanship of our merchandise. Our warranty...
Ask any question you have about DWR.com customer service, get an answer now.

Ordering

How do I place an order?

To place an order on DWR.com, simply browse our website to find the items you wish to purchase. Once you have selected your desired...

Unsubscribing

How do I unsubscribe from your mailing list?

To unsubscribe from our mailing list, simply click the "Unsubscribe" link located at the bottom of any email you receive from us. You...

Customer Support

What should I do if I have a problem with my order?

If you encounter any issues with your order, please reach out to our customer service team as soon as possible. They will assist you...

Company Info

What is DWR.com?

DWR.com is an online platform dedicated to providing customers with access to an extensive range of modern and contemporary furniture...

Payment Methods

What payment methods do you accept?

We accept various payment methods at DWR.com to ensure a convenient shopping experience. Customers can choose to pay using major credit...

Returns & Exchanges

Can I return or exchange a product?

Yes, you can return or exchange a product purchased on DWR.com. We understand that sometimes a product may not meet your expectations,...

Shipping Policy

What is your shipping policy?

At DWR.com, we strive to make your shopping experience seamless and efficient. Our shipping policy is designed to ensure your orders For in-stock products, we typically process and ship orders within 1-3 business days. However, certain customized or made-to-order items may have longer lead times, which are mentioned on the product page. To provide you with the best service, we partner with trusted carriers like UPS and FedEx. Once your order is shipped, you'll receive a confirmation email with tracking information, allowing you to monitor its progress through delivery. It's important to note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient. For further details, please refer to our Shipping Policy page or contact our customer service team....

International Shipping

Do you offer international shipping?

Yes, at DWR.com, we offer international shipping to customers around the world. We understand that our products are popular globally,...

Order Tracking

Can I track my order?

Yes, you can easily track your order on DWR.com. Once your order has been processed and shipped, you will receive a confirmation email...

Promotions

Are there any discounts or promotions available?

Yes, at DWR.com, we regularly offer discounts and promotions to provide our customers with value and savings on our premium furniture...

Product Warranty

Do you have a warranty for your products?

Yes, we provide a warranty for all our products at DWR.com. We stand behind the quality and craftsmanship of our merchandise. Our warranty...

Help me with my DWR.com customer service issue

Ask any question you have about DWR.com customer service. We will do our best to get you answers right away.
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated