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CVS Health Customer FAQ

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What is CVS Health's Phone Number?

The question we are asked most often is about how to talk to CVS Health customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent CVS Health Customer Questions

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Services Provided

What services does CVS Health provide?

CVS Health offers an array of services including pharmacies, MinuteClinics for minor medical needs, Caremark for managing drug...
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What is the CVS Health ExtraCare program?

The CVS Health ExtraCare program is a loyalty rewards initiative that offers customers exclusive deals, discounts, and the...
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Does CVS Health offer flu shots and vaccines?

CVS Health does provide flu shots and various vaccines at their pharmacies and MinuteClinics. Appointments are typically not...
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Does CVS Health offer telehealth services?

CVS Health provides telehealth services that allow patients to receive care from home through CVS MinuteClinic. These services...
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Are there special programs for seniors at CVS Health?

CVS Health provides various special programs for seniors, including discounts, medication management support, important...
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Locations and Accessibility

Where are the CVS Health locations?

CVS Health boasts numerous locations across the United States, including CVS Pharmacies and MinuteClinics, found in urban,...
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Can I refill my prescriptions online?

Customers have the option to refill their prescriptions online via the CVS Health website or app. They can manage their...
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Can I transfer my prescriptions to CVS Health?

Yes, prescriptions can be transferred to CVS Health easily, either online via their website or in person at a pharmacy....
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Does CVS Health have a mobile app?

CVS Health offers a mobile application with features that help manage prescriptions and health needs. Users can refill...
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How can I manage my prescriptions through the CVS mobile app?

Managing prescriptions via the CVS mobile app is user-friendly. After downloading and signing in, individuals can view and...
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Payment and Insurance

What are the accepted methods of payment at CVS Health?

CVS Health supports numerous payment methods to suit customer needs, including major credit cards, debit cards, cash, checks,...
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What insurance plans does CVS Health accept?

CVS Health accepts a variety of insurance plans, including major providers, Medicare, and Medicaid, but availability can differ...
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Prescription Handling

How long does it take for prescriptions to be filled?

The time it takes to fill prescriptions at CVS varies, typically ranging from fifteen to thirty minutes for in-store orders,...
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What is the process for returning items purchased at CVS?

Returning items at CVS requires ensuring they are eligible, typically unopened in original condition. Customers need to visit a...
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