How does Ambit Energy work?

Ambit Energy operates as a retail energy provider, offering electricity and natural gas to residential and commercial customers. The company primarily functions within deregulated markets, where consumers have the freedom to choose their energy supplier. This means that Ambit Energy can offer different rate plans and services, allowing customers to select options that best meet their energy needs and financial situations. Customers begin by visiting the Ambit Energy website, where they can explore various rate plans and offers available in their area. These plans may include fixed-rate options, which lock in a set rate for a specific term, or variable rate plans that may fluctuate based on market conditions. Once a customer selects a plan, they can initiate a switch from their current provider to Ambit Energy, usually without any interruption in service. Ambit Energy also promotes a unique referral program, allowing existing customers to earn rewards by referring new customers who sign up for services. This customer referral model has contributed to the company's growth and the expansion of its customer base. Customer service is an essential aspect of Ambit Energy's operations. While the company provides online account management and billing services through its website, those seeking assistance may find additional contact information on the same web page. Overall, Ambit Energy aims to provide competitive rates and exceptional service to enhance the customer experience in the realm of energy supply.