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AXA Equitable Customer FAQ

Top Answers & How-to Guides

What is AXA Equitable's Phone Number?

The question we are asked most often is about how to talk to AXA Equitable customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I access my AXA Equitable account online?

Yes, AXA Equitable offers online access to accounts through their portal where clients can manage their information and view...

Can I transfer my AXA Equitable policy to another person?

Transferring an AXA Equitable policy to another person is feasible, typically requiring a formal assignment process and...
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Product and Service Information

What types of products and services does AXA Equitable offer?

AXA Equitable offers a wide range of financial products including life insurance, retirement solutions, and investment options...
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Can I compare different insurance products from AXA Equitable?

Yes, one can compare various insurance offerings from AXA Equitable to make informed decisions. Their website provides detailed...
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Are there any policy riders available?

AXA Equitable provides a variety of policy riders that enhance insurance coverage and cater to specific needs. Options include...
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What types of annuities does AXA Equitable offer?

AXA Equitable provides a range of annuities, including fixed annuities for guaranteed returns, variable annuities linked to...
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Are there options for converting my life policy into cash value?

The ability to convert a life insurance policy into cash value with AXA Equitable primarily depends on the type of policy held....
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Account Management

Can I access my AXA Equitable account online?

Yes, AXA Equitable offers online access to accounts through their portal where clients can manage their information and view...
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Can I transfer my AXA Equitable policy to another person?

Transferring an AXA Equitable policy to another person is feasible, typically requiring a formal assignment process and...
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How do I modify my beneficiaries on my policy?

To modify beneficiaries on an AXA Equitable policy, policyholders must complete a beneficiary change form available on the...
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Can I view policy documents online?

Yes, policyholders can view their policy documents online by logging into their account on the AXA Equitable website. This...
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How do I make changes to my AXA Equitable account?

To modify an AXA Equitable account, log in online to the account portal or reach out to customer service for help. Changes can...
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Claims and Assistance

What assistance does AXA Equitable provide during critical illness?

AXA Equitable provides critical illness insurance that offers financial benefits upon diagnosis, easing medical costs and lost...
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What is the claims process for AXA Equitable policies?

The claims process for AXA Equitable involves gathering necessary documents, submitting the claim via their website or customer...
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What safety measures are in place for my personal information at AXA Equitable?

AXA Equitable prioritizes the security of personal information by employing advanced encryption, secure servers, and stringent...
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Corporate Stability

Does AXA Equitable offer any wellness programs for policyholders?

AXA Equitable acknowledges the significance of well-being for its policyholders and offers various wellness programs that may...
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What happens to my policy if AXA Equitable is acquired?

If AXA Equitable is acquired, typically the new owner would handle existing policies, maintaining their terms and benefits,...
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Financial Planning Resources

What tools does AXA Equitable provide for financial planning?

AXA Equitable provides various financial planning resources, including online calculators for assessing current finances and...
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What are the investment options within my AXA Equitable policy?

AXA Equitable provides various investment options based on individual policies, including separate account, fixed, and variable...
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What is AXA Equitable's approach to financial planning?

AXA Equitable adopts a personalized and comprehensive financial planning approach, focusing on individual client goals like...
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How can I access financial reports from AXA Equitable?

To access AXA Equitable's financial reports, visit their official website and check the investor relations section for annual...
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Are there educational resources available for understanding my policy?

AXA Equitable provides numerous educational tools including articles, guides, and videos to help policyholders understand their...
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