What if my flowers arrive damaged?
Asked 6 months ago
If your flowers arrive damaged, please contact us immediately at 1-800-FLOWERS.COM. We apologize for any inconvenience caused and are committed to making it right. Our dedicated customer service team will work with you to find a suitable solution, which may include a replacement or refund. To assist us in resolving the issue promptly, please have your order number and any relevant details ready when you call. We may request photographs of the damaged flowers to help us assess the situation accurately. Your satisfaction is our top priority, and we take pride in delivering beautiful, fresh flowers. Rest assured, we will take swift action to resolve any issues and ensure you have a positive experience with 1-800-FLOWERS.COM.
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