Contact National Grid

The best of the 5 ways to get in touch with National Grid by GetHuman

National Grid Phone Number
800-642-4272 · Khidmat Pelanggan
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National Grid Live Chat
Unfortunately, National Grid does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted National Grid:

I moved and need to switch over my services
Received a disconnection notice regarding precision Pipeline Solutions.
I need to speak to someone about turning on the electric in my name I moved in I need it on
Cancel by account due to tenant moving into apartment.
Charged a $*** fine regarding service call to check meter. **Meter has been checked...
Several days ago I lost power. Technician came out and restored it. Today electric pow...
gas meter replaced- need service turned on (new pipes)
Is there a bill to pay? I got a phone call telling me that there is a bill to pay.
No power form *:**Am in the morning
I want to confirm the end of my service and make sure National Grid has my new address...
I am being billed for an address I no longer live at. I requested termination of that a...
I am currently applying for heating assistance and they need my FULL national grid elec...
I have been waiting for an agent to come out to turn on my power they were supposed to...
Need to change the name of the National Grid Bill from my deceased husband to me.
The entire neighborhood is out of service at *** Linwood St., Brockton, MA *****
More customer issues

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National Grid contact information - compared

Above are our top recommendations for how to contact National Grid, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact National Grid by looking at which ones are the fastest and which ones other customers recommend the most for solving National Grid customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact National Grid across the following mediums: Phone, Web.

Phone number / contactWaitVotes
Khidmat Pelanggan
5 minit77
Khidmat Pelanggan
15 minit212
Online Help
Khidmat Pelanggan
<2 jam372
Perkhidmatan Pelanggan Kawasan Metro NYC
2 minit273
Perkhidmatan Pelanggan Antarabangsa
7 minit442

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