Contact JC Penney

The best of the 5 ways to get in touch with JC Penney by GetHuman

JC Penney Phone Number
800-322-1189 · Khidmat Pelanggan
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JC Penney Live Chat
JC Penney customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted JC Penney:

The problem is that you are not allowed to be able to get*It's not like that is the sam...
I recently purchased some pictures from a jcpenney and when i received them in the mail...
I need to contact the JCP corporate people in order to tell them my story.
Trying to order some barstools ,do u have the Rouen swivel barstools in white in stock
We had outstanding service at JCP today and I want to let someone know about the sales...
How do you order and ship for a gift?
I need a replacement copy of the **** ****.
My **** from **** was destroyed in a freak ice storm in Katy, TX, close to Houston. The...
I am still waiting on my order. I want to know where it is.
Waiting for someone to pick up a damaged dresser and process my refund.
ON APRIL **, **** I PURCHASED A QUILT SET. ORDER * ********. I ONLY USE THE QUILT FOR S...
GOOD MORNING,*ON APRIL **, **** I ORDERED TWO QUILT SETS. THEY ARE BEAUTIFUL AND JUST W...
I lost my phone so am still looking a way to get my JCPenney app dis my number...
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JC Penney contact information - compared

Above are our top recommendations for how to contact JC Penney, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact JC Penney by looking at which ones are the fastest and which ones other customers recommend the most for solving JC Penney customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact JC Penney across the following mediums: Phone, Web, Facebook, Twitter, Chat.

Phone number / contactWaitVotes
800-322-1189
Khidmat Pelanggan
7 minit144
Online Help
Khidmat Pelanggan
<38 jam353
facebook.com/jcp?v=app_4949752878
Khidmat Pelanggan
38 minit240
@jcpenney
Khidmat Pelanggan
2 minit103
Live Chat
Khidmat Pelanggan
2 minit325

Does GetHuman work with JC Penney?

GetHuman does not work with JC Penney's customer support operations, directly or in any other way. GetHuman has no partnership or relation to JC Penney at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check JC Penney's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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