Contact JC Penney

The best of the 5 ways to get in touch with JC Penney by GetHuman

JC Penney Phone Number
800-322-1189 · Khidmat Pelanggan
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  • Fastest way to talk to a real JC Penney rep
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JC Penney Live Chat
JC Penney customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted JC Penney:

I have sent back an item and haven't received my money back
I was checking out on ****** store number **** had a lady checking me out she was wonde...
Hello My name is Jamie Fenelon I want ro cancel my JcPenny order that never arrived. Ca...
Need to speak to someone regarding order sent to wrong address
lost account number and pin, looking to get it back
I received my order in * different packages. Two of them had no packing slip*invoice i...
Place an order over the phone
I want to place an order with retired employee discount I want to do this and the telephone
*. I would like the refund on the curtains I returned (within the *** day return period...
Change address. Could not get through because of e-mail. Need to change my address.
Two items in my JCPenney order number **************** dated August **, **** never arr...
order status says I need to "update payment method" , but I paid with PayPAL and Im awa...
I need to speak with an agent about my order.
my order did not arrive on time. paid additional shipping fee but it did not arrive on...
Order **************** missing two items, three items delivered OK. Need help. Either...
More customer issues

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JC Penney contact information - compared

Above are our top recommendations for how to contact JC Penney, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact JC Penney by looking at which ones are the fastest and which ones other customers recommend the most for solving JC Penney customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact JC Penney across the following mediums: Phone, Web, Facebook, Twitter, Chat.

Phone number / contactWaitVotes
800-322-1189
Khidmat Pelanggan
7 minit144
Online Help
Khidmat Pelanggan
<38 jam297
facebook.com/jcp?v=app_4949752878
Khidmat Pelanggan
38 minit184
@jcpenney
Khidmat Pelanggan
2 minit181
Live Chat
Khidmat Pelanggan
2 minit269

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