Contact Duke Energy (NC & SC)

The best of the 4 ways to get in touch with Duke Energy (NC & SC) by GetHuman

Duke Energy (NC & SC) Phone Number
800-777-9898 · Perkhidmatan Pelanggan Kediaman
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Duke Energy (NC & SC) Live Chat
Unfortunately, Duke Energy (NC & SC) does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Duke Energy (NC & SC):

I need to pay my bill in the website is down
Want to discontinue all service and the website is not working correctly right now
I change my due date to ********* can I pay it then due to covid
Need to find out when our power will be back on. Or at least get a status update. And...
I need to find out what time our power will be back on. And is someone working now to...
A tree has fallen on the power line.
Power outage update.the power has been out for * or more hours
I need to speak to a customer service representative please.
I called before Christmas to have someone come and change the plug that my drawer plug...
I have been billed twice for the same service month and need to resolve this matter wit...
Am carrying for my son who is in a hospital bed. My power is out and his bed is an...
I need to start service at a rental property I own:**** State St*Unit ****Asheville, NC...
Trying to fix a payment issue
Power line down at my home beside my AC unit location at *** Belt drive Gastonia NC, *****
Power is shut off need to make payment
More customer issues

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Duke Energy (NC & SC) contact information - compared

Above are our top recommendations for how to contact Duke Energy (NC & SC), including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Duke Energy (NC & SC) by looking at which ones are the fastest and which ones other customers recommend the most for solving Duke Energy (NC & SC) customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Duke Energy (NC & SC) across the following mediums: Phone, Web, Twitter.

Phone number / contactWaitVotes
800-777-9898
Perkhidmatan Pelanggan Kediaman
3 minit85
877-444-7731
Khidmat Pelanggan
3 minit239
Online Help
Khidmat Pelanggan
<38 jam213
https://twitter.com/DukeEnergy
Khidmat Pelanggan
14 minit194

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