Contact Ancestry.com

The best of the 3 ways to get in touch with Ancestry.com by GetHuman

Ancestry.com Phone Number
800-262-3787 · Khidmat Pelanggan
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Ancestry.com Live Chat
Unfortunately, Ancestry.com does not offer live chat as a channel for customer service at this time.
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Recent reasons customers contacted Ancestry.com:

Hello, I ordered * DNA test and sent them out on the same day. My husband has already r...
I sent your saliva sample package many months ago, filled as per your directions, but I...
I didn’t mean to get the membership I hit the wrong button on my phone
I want to cancel my subscription
Cant find my DNA ancestry purchased many years back. *****@***.com how do i find main page.
Have not received my test resolts over * months ago**D L Land H*S-*Y*Z-*N*K-*R*B**Regards
I saw a subscription recently for * months priced **.**. *I can't find it now. *Is it s...
I have not been notified of a son who was notified * weeks ago my son is now designated...
Hi ,I was charged $** and I have no idea what for . I have never bought anything from h...
The payment method for this account was changed and now I cannot access anything.
I have an old sign in and no way to change it to the new one!! Please call. I have a DN...
An unknown person used my credit card to your website and would like to confirm if any...
I want to cancel my ancestry account… It's under the name JJorjs A. Brown. Two reasons...
I canceled through the app. You took my money. I called and ranted. But you kept my...
I don't use the subscription and have no interest in doing so. To fix this, please canc...
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Ancestry.com contact information - compared

Above are our top recommendations for how to contact Ancestry.com, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Ancestry.com by looking at which ones are the fastest and which ones other customers recommend the most for solving Ancestry.com customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Ancestry.com across the following mediums: Phone, Email, Web.

Phone number / contactWaitVotes
800-262-3787
Khidmat Pelanggan
3 minit1821
support@ancestry.com
Khidmat Pelanggan
<81 jam1061
Online Help
Khidmat Pelanggan
<91 jam1390

Does GetHuman work with Ancestry.com?

GetHuman does not work with Ancestry.com's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Ancestry.com at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Ancestry.com's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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