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TuneIn Soalan Lazim Pelanggan

Jawapan Teratas & Panduan Cara

Bagaimanakah cara saya Menghubungi Perkhidmatan Pelanggan TuneIn?

Soalan yang paling kerap ditanya kepada kami ialah tentang cara bercakap dengan perkhidmatan pelanggan TuneIn. Klik di sini untuk maklumat hubungan, pilihan e-mel dan sembang, mendapatkan orang langsung, masa menunggu dan banyak lagi.

Adakah TuneIn tersedia dalam pelbagai bahasa?

Ya, TuneIn tersedia dalam pelbagai bahasa. Pengguna boleh mengakses platform TuneIn dan pilihan stesen radio, podcast,...
Tanya sebarang soalan anda tentang TuneIn perkhidmatan pelanggan, dapatkan jawapan sekarang.
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TuneIn Soalan Pelanggan Terkini

I would like to speak to a customer service agent about canceling my subscription

We're here to assist! To cancel your TuneIn Premium subscription, please follow these steps: 1. Log in to your account on the TuneIn website. 2. Click on the profile icon on the top right corner. 3. Select 'Settings' from the drop-down menu. 4. Click 'Manage Subscription'. 5. Here, you can click 'Cancel Subscription' and confirm your decision. Please note that uninstalling the app will not cancel your subscription. If you subscribed via Google Play Store or Apple App Store, you'll need to cancel through them. After cancellation, you can continue to enjoy premium features until the end of your subscription period.
Ditanya Apr 3, 2024 3:52 AM

I’m trying to recover my lost password but get no reset message via email when I enter my email address

If you're not receiving a password reset email from TuneIn, it's possible the email may have gone to your spam or junk folder. Please check those folders in your email account. If you're still unable to find the email, there could be a chance you've used a different email address to create your TuneIn account. Try entering any other email addresses you may have used. If you're still having trouble, it might be due to a technical issue and you may need to wait and try again later.
Ditanya Mar 14, 2024 8:56 PM

Paid for premium but still get ads to sign up for premium

If you've already paid for TuneIn Premium but continue to see ads for TuneIn premium, it could be due to a few things. The most common scenario is that you might be signed in from a different account that does not have a premium subscription. Make sure you're signed in to the correct account that you have upgraded. If you're sure you're on the right account, it might just be a temporary glitch which you can try resolving by logging out and then logging back in. If none of these steps work, there could be a potential issue with your account that needs to be fixed by TuneIn's support team.
Ditanya Mar 13, 2024 2:49 PM

I want to cancel subscription but cannot locate the account on my phone or car. Emailed previously and thought thee subscription was cancelled.I received this reply but a charge has appeared my credit card:

I'm sorry to hear you're having trouble with cancelling your TuneIn subscription. If the subscription was made via Apple, Google Play, or Roku, you will need to directly cancel with them since they control all billing. If you have subscribed through the TuneIn website directly and can’t find the cancellation option, it's recommended to contact TuneIn's customer service directly again, explain your situation, and ask them to cancel the subscription. They should be able to guide you through the process. Please remember to check your upcoming credit card statements for any further unexpected charges.
Ditanya Mar 10, 2024 4:58 PM

I paid for TuneIn Premium a few days ago. But it's not seeming to work on my devices. What's going on?

We're sorry to hear you're experiencing trouble with your TuneIn Premium account. Ensure that you're logged into the same account that you used to purchase your subscription. Sometimes, this issue might be due to a delay in the subscription activation. Additionally, try clearing the cache and cookies on your device, then restart it. Remember to update your app to the latest version too, as this might fix any bugs or issues. If the problem persists, try uninstalling and reinstalling the app.
Ditanya Mar 7, 2024 7:15 PM

Bantu saya dengan TuneIn isu perkhidmatan pelanggan saya

Subscription

Bagaimana Saya Membatalkan Langganan Radio Tunein?

Radio TuneIn hanya boleh diakses jika anda mempunyai langganan berbayar. Anda perlu melakukan pembatalan langganan radio TuneIn...
Baca lagi

Apakah rancangan langganan yang tersedia di TuneIn?

TuneIn menawarkan dua pelan langganan: TuneIn Premium dan TuneIn Premium+. Dengan TuneIn Premium, pengguna boleh menikmati sukan langsung, berita dan stesen muzik tanpa iklan. Pelan ini memberikan akses kepada lebih 600 stesen muzik bebas komersial dan permainan demi permainan secara langsung daripada liga dan acara sukan utama. Ia juga menyediakan akses kepada kandungan audio eksklusif, podcast dan buku audio. TuneIn Premium menawarkan pengesyoran yang diperibadikan dan keupayaan untuk memuat turun episod, memastikan pendengaran tanpa gangguan. TuneIn Premium+ menawarkan semua faedah TuneIn Premium dan menambah keupayaan untuk mendengar permainan NFL, MLB, NBA dan NHL bebas komersial secara langsung. Pengguna boleh menikmati mendengar permainan ini ke mana sahaja mereka pergi, semuanya tanpa sebarang gangguan pengiklanan. Kedua-dua pelan langganan menawarkan tempoh percubaan percuma, membolehkan pengguna mengalami ciri tersebut sebelum membuat langganan....
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Bolehkah saya mendengar TuneIn tanpa langganan?

Ya, anda boleh mendengar TuneIn tanpa langganan. TuneIn menawarkan pilihan langganan percuma dan premium. Dengan akaun percuma,...
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Downloads

Bolehkah saya memuat turun episod atau podcast di TuneIn?

Ya, TuneIn membenarkan pengguna memuat turun episod atau podcast untuk mendengar di luar talian. Pelanggan premium boleh memuat turun rancangan kegemaran mereka...
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Supported Devices

Apakah peranti yang disokong untuk TuneIn?

TuneIn serasi dengan pelbagai peranti, menawarkan fleksibiliti dan kemudahan kepada pengguna. Ia boleh diakses pada platform popular,...
Baca lagi

International Access

Bolehkah saya mendengar TuneIn di negara lain?

Ya, TuneIn tersedia untuk penstriman di pelbagai negara di seluruh dunia. Dengan koleksi lebih 100,000 stesen radio dan berjuta-juta...
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Language Options

Adakah TuneIn tersedia dalam pelbagai bahasa?

Ya, TuneIn tersedia dalam pelbagai bahasa. Pengguna boleh mengakses platform TuneIn dan pilihan stesen radio, podcast,...
Baca lagi
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