© GetHuman Inc.

Trend Micro Customer FAQ

Top Answers & How-to Guides

What is Trend Micro's Phone Number?

The question we are asked most often is about how to talk to Trend Micro customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I manage multiple devices with one account?

Yes, with Trend Micro, users can manage various devices using one account, which is ideal for families. Subscriptions generally...
Ask any question you have about Trend Micro customer service, get an answer now.
Contact Trend Micro customer service

Recent Trend Micro Customer Questions

Help me with my Trend Micro customer service issue

Product Offerings

What products does Trend Micro offer?

Trend Micro provides a wide range of cybersecurity offerings for individuals and businesses, including antivirus, anti-malware...
Read more

Are there any free versions of Trend Micro software?

Trend Micro does not provide a completely free version of its software, but free trials are available for a limited time,...
Read more

Is there a free trial available for Trend Micro products?

Trend Micro generally provides free trials for many of its products, allowing users to test full features, typically for about...
Read more

What platforms are supported by Trend Micro products?

Trend Micro products support a variety of platforms, including Windows, macOS, Android, and iOS, covering desktop and mobile...
Read more

Device Compatibility

Can Trend Micro protect multiple devices under one license?

Trend Micro provides options that allow users to secure multiple devices with one license, especially targeted towards families...
Read more

Can Trend Micro be used on both Windows and Mac operating systems?

Trend Micro provides security solutions that support both Windows and Mac operating systems, ensuring users on either platform...
Read more

Can I manage multiple devices with one account?

Yes, with Trend Micro, users can manage various devices using one account, which is ideal for families. Subscriptions generally...
Read more

Security Features

Does Trend Micro provide protection against ransomware and malware?

Trend Micro offers comprehensive protection against ransomware and malware using advanced technologies such as machine learning...
Read more

How often does Trend Micro update its threat database?

Trend Micro frequently updates its threat database multiple times daily to offer real-time protection against new threats,...
Read more

User Support

What is Trend Micro's refund policy?

Trend Micro allows refunds for products bought through their website within thirty days of purchase. However, the policy may...
Read more

What should I do if I experience issues while using Trend Micro?

When encountering issues with Trend Micro, users should ensure their software is updated, check the support page for guides,...
Read more

Is there a support community for Trend Micro users?

Trend Micro has a support community where users can share experiences and seek assistance related to their products. The...
Read more

How do I uninstall Trend Micro software?

To uninstall Trend Micro software, Windows users can access the Control Panel and remove it from "Programs and Features." Mac...
Read more
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!