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Sun Life Financial Customer FAQ

Top Answers & How-to Guides

What is Sun Life Financial's Phone Number?

The question we are asked most often is about how to talk to Sun Life Financial customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Sun Life Financial Customer Questions

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Life Insurance

How do I apply for a life insurance policy?

To apply for a life insurance policy with Sun Life Financial, individuals should assess their coverage needs first. They can...
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What is the difference between term life insurance and permanent life insurance?

Term life insurance offers coverage for a set time with a death benefit if the insured dies within that period, while permanent...
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Can I add additional coverage or change my policy with Sun Life Financial?

Yes, modifications to your policy or adding coverage with Sun Life Financial are available. Policyholders can adjust limits,...
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What are the options for policy riders?

Sun Life Financial provides various policy riders to enhance life insurance coverage. Options include accidental death...
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Financial Planning

What services does Sun Life Financial offer?

Sun Life Financial provides a broad array of services for individuals, families, and businesses, focusing on financial security...
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Does Sun Life Financial offer any financial planning services?

Sun Life Financial does provide various financial planning services, including retirement planning, investment management, and...
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What retirement planning services do you offer?

Sun Life Financial offers a diverse array of retirement planning services, including personalized income planning, investment...
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Investment Options

What types of investments does Sun Life Financial offer?

Sun Life Financial provides a wide range of investment products, including mutual funds, segregated funds, index funds, fixed...
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What is the Sun Life Financial Wellness Program?

The Sun Life Financial Wellness Program offers resources to enhance overall well-being, focusing on physical, mental,...
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Policy Management

How often can I review my policy?

Policyholders at Sun Life Financial can review their insurance policies at any time, with recommendations to do so annually or...
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What is the process for changing my beneficiary?

Changing a beneficiary with Sun Life Financial typically involves accessing your client account on their website for direct...
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Claims and Payments

How can I check the status of my claim?

To determine the status of a claim with Sun Life Financial, log into your online account on their website and check the claims...
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What happens if I miss a premium payment?

If a premium payment is missed with Sun Life Financial, a grace period usually allows time to make the payment without losing...
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We look to the Sun Life Financial issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Sun Life Financial issues reported to GetHuman
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