© GetHuman Inc.

Optus - Small/Medium Enterprise Customer FAQ

Top Answers & How-to Guides

What is Optus - Small/Medium Enterprise's Phone Number?

The question we are asked most often is about how to talk to Optus - Small/Medium Enterprise customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What customer support services are provided for business accounts?

Optus - Small/Medium Enterprise offers customer support services designed for business accounts, including a dedicated support...
Ask any question you have about Optus - Small/Medium Enterprise customer service, get an answer now.
Contact Optus - Small/Medium Enterprise customer service

Recent Optus - Small/Medium Enterprise Customer Questions

Help me with my Optus - Small/Medium Enterprise customer service issue

Business Phone Plans

What types of business phone plans does Optus offer for small/medium enterprises?

Optus offers diverse business phone plans for small and medium enterprises, including mobile plans with unlimited calls and...
Read more

Can I keep my current phone number if I switch to Optus for my business?

You can keep your current phone number when switching to Optus through a process called "porting." To port your number, you...
Read more

Can I add additional lines or numbers to my business phone plan?

Yes, businesses can add lines or numbers to their Optus business phone plan, accommodating various needs like staffing or...
Read more

Can I customize my business phone plan to fit the needs of my company?

Yes, Optus - Small/Medium Enterprise provides customizable phone plans for businesses, allowing flexibility in features,...
Read more

Data Usage and Limitations

What is the coverage like for Optus business mobile services?

Optus business mobile services provide extensive coverage tailored to various business needs across Australia, including urban,...
Read more

Are there any limitations on data usage for business mobile plans?

Optus - Small/Medium Enterprise enforces data limitations on business mobile plans, including designated monthly data...
Read more

What happens if I exceed my data limit on an Optus business plan?

Exceeding the data limit on an Optus business plan usually results in reduced data speeds for the rest of the billing cycle....
Read more

How often can I change my business mobile plan?

You can typically change your business mobile plan with Optus - Small/Medium Enterprise at any time, but it may depend on your...
Read more

Business Internet Services

What business internet and broadband plans does Optus offer?

Optus Business has a variety of internet and broadband plans suitable for small and medium enterprises, including nbn broadband...
Read more

Are there any discounts available for bundling business mobile and internet services with Optus?

Optus - Small/Medium Enterprise frequently provides discounts for customers who bundle business mobile and internet services,...
Read more

Mobile Devices and Solutions

What types of mobile devices and smartphones are available for business customers?

Optus - Small/Medium Enterprise provides a wide array of mobile devices and smartphones tailored for business customers. This...
Read more

Does Optus offer any business solutions for managing and tracking employee mobile usage?

Optus offers business solutions for managing employee mobile usage, including mobile device management tools and analytics for...
Read more

Customer Support and Services

Are there any additional benefits or services included with Optus small/medium enterprise plans?

Optus - Small/Medium Enterprise provides various benefits tailored to business customers, including flexible plan options, data...
Read more

What customer support services are provided for business accounts?

Optus - Small/Medium Enterprise offers customer support services designed for business accounts, including a dedicated support...
Read more
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!