Lulu.com Soalan Lazim Pelanggan

Jawapan Teratas & Panduan Cara

Bagaimanakah cara saya Menghubungi Perkhidmatan Pelanggan Lulu.com?

Soalan yang paling kerap ditanya kepada kami ialah tentang cara bercakap dengan perkhidmatan pelanggan Lulu.com. Klik di sini untuk maklumat hubungan, pilihan e-mel dan sembang, mendapatkan orang langsung, masa menunggu dan banyak lagi.

Adakah Lulu.com menawarkan sebarang perkhidmatan pemasaran untuk pengarang?

Ya, Lulu.com memang menawarkan perkhidmatan pemasaran untuk pengarang. Mereka faham bahawa pemasaran memainkan peranan penting dalam menarik perhatian buku...
Tanya sebarang soalan anda tentang Lulu.com perkhidmatan pelanggan, dapatkan jawapan sekarang.

Lulu.com Soalan Pelanggan Terkini

Can't checkout my cart on Lulu.com

We're sorry to hear you're having trouble checking out at Lulu.com. There are a few reasons this might happen. It could be a problem with your internet connection, web browser settings, or even the items in your cart. The first thing to do is try refreshing the page. If that doesn't work, try to clear your browser’s cache and cookies, then restart your browser and try again. Ensure that your browser is updated to the latest version. Also, double-check the items in your cart, remove any that are causing errors or difficulties. Remember, every product has its own production time which might impact the checkout process.
Ditanya Apr 10, 2024 2:35 PM

They are selling my ebooks at over $460 on Apple Books

It's possible for eBook prices on retail partner sites like Apple Books to vary due to exchange rates, taxes, and other factors. However, a significant price increase like what you've mentioned seems unusual. It's also important to note that Lulu.com cannot control the prices set by retail partners. If the price discrepancy is significant and consistent across multiple regions, it might be best to review the pricing and distribution settings on your Lulu.com account. If everything seems correct there, you may need to reach out to Apple Books directly, as Lulu might not have the power to alter prices on that platform.
Ditanya Apr 4, 2024 12:45 AM

I need to change an address on an order for books

Unfortunately, once an order is placed on Lulu.com, we aren't able to change the shipping address. This is because as soon as the order is confirmed, it goes into production immediately for fast delivery. If you made an error in the shipping information, we recommend cancelling the order immediately and place a new one with the correct details. Remember to review your information carefully before you finalize your order.
Ditanya Mar 25, 2024 5:05 PM

I was calling because the quality of the 500 books I just received is not good. The margins vary from page to page. As I flipped through, I could clearly see the margins float closer to and further away from the edge of the page.

We're sorry to hear about the issue with your order. Lulu.com endeavors to ensure that all books meet the highest standards of quality, and this certainly includes consistency in the printing and binding process. A key part of this is maintaining uniform margins. If the margins in your books are inconsistent, this may indicate a problem in the printing process. We recommend you get in touch directly with Lulu's customer service team to discuss the problem and possible solutions, as they are equipped to handle situations like these and ensure your satisfaction. Thank you very much for bringing this to our attention.
Ditanya Mar 22, 2024 7:01 PM

I'm trying to place an order. Do you take Purchase Orders

I'm sorry, but Lulu.com is not able to accept purchase orders. All purchases on Lulu.com are expected to be made using a valid credit card, debit card, PayPal, or Lulu credit if available. The website is secure and all the transactions are protected, so you can safely enter your card details on the site to proceed with your order. Please prepare one of these payment options to complete your order.
Ditanya Mar 19, 2024 8:01 PM

Bantu saya dengan Lulu.com isu perkhidmatan pelanggan saya

Selling on Lulu

Bolehkah saya menjual buku saya di Lulu.com?

Ya, anda boleh menjual buku anda di Lulu.com. Lulu.com menyediakan platform untuk pengarang dan penerbit menerbitkan sendiri dan menjual buku mereka....

File Formats

Apakah format fail yang Lulu.com terima untuk muat naik buku?

Lulu.com menerima format fail yang paling biasa digunakan untuk muat naik buku. Ini termasuk PDF, DOC, DOCX, RTF dan EPUB. PDF amat disyorkan...

Book Availability

Berapa lama masa yang diambil untuk buku saya tersedia untuk dibeli?

Masa yang diambil untuk buku anda tersedia untuk pembelian di Lulu.com mungkin berbeza-beza. Setelah anda menyelesaikan langkah-langkah yang diperlukan...

Payment Methods

Apakah kaedah pembayaran yang diterima di Lulu.com?

Lulu.com menerima pelbagai kaedah pembayaran untuk memenuhi pelbagai pelanggan. Pada masa ini, laman web menerima pembayaran melalui utama...

Shipping Options

Apakah pilihan penghantaran untuk membeli buku di Lulu.com?

Untuk membeli buku di Lulu.com, kami menawarkan beberapa pilihan penghantaran untuk memenuhi keperluan anda. Kami memahami kepentingan menerima...

Sample Copy

Bolehkah saya memesan sampel salinan buku saya?

Ya, anda boleh memesan sampel salinan buku anda daripada Lulu.com. Memesan sampel membolehkan anda melihat dan merasakan kualiti fizikal anda...

Rights Retention

Adakah saya mengekalkan hak ke atas buku saya apabila menggunakan Lulu.com?

Ya, anda mengekalkan hak ke atas buku anda apabila menggunakan Lulu.com. Kami memahami bahawa mengekalkan kawalan kreatif dan pemilikan anda...

Printing Options

Bolehkah saya mencetak buku saya dalam warna di Lulu.com?

Ya, anda boleh mencetak buku anda dalam warna di Lulu.com. Lulu membenarkan anda menerbitkan dan mencetak buku dalam warna penuh, memberikan anda fleksibiliti...

Marketing Services

Adakah Lulu.com menawarkan sebarang perkhidmatan pemasaran untuk pengarang?

Ya, Lulu.com memang menawarkan perkhidmatan pemasaran untuk pengarang. Mereka faham bahawa pemasaran memainkan peranan penting dalam menarik perhatian buku...
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